Bodydot is an AI-powered body composition and posture analyzer built for fitness and pilates studios, and this FAQ answers the pricing, shipping, and technical questions international buyers ask most often before purchasing.
Whether you're evaluating a single pilot unit or planning a multi-site rollout, the answers below cover what studios and distributors typically need to make a decision — from itemized costs to API integration.
Product & Measurements
Q: What assessments and measurements does Bodydot BDF1000 provide, and how can users track progress over time?
Bodydot BDF1000 evaluates 40 measurement points related to posture, spinal alignment, and balance, and expresses the results as precise scores and figures. All data is managed in the cloud, giving studios a dedicated interface to track each member's changes over time. The underlying AI model is built on 165,000+ cumulative analyses and achieves 97.0% accuracy.
Q: How long does a measurement take?
A full session — from scan to AI-generated exercise recommendations — takes about 30 seconds. Bodydot's cloud-based software is optimized end-to-end for both measurement and analysis, so studios can move members through OT/PT consultations quickly.
Pricing & Total Cost
Q: What is the price for one pilot/sample unit?
Sample pricing is quoted individually based on your order.
Email us at contact@teamelysium.kr and we'll walk you through pricing for your pilot order.
Q: What is the minimum order quantity (MOQ)?
A single studio can order starting from 1 unit. If you're exploring a distribution partnership, email contact@teamelysium.kr and we'll outline the distributor terms.
Q: Can you provide an itemized quotation including the device, shipping, setup/training, software subscription, API fees, and any other recurring charges?
Happy to. Here's how the components break down:
- Shipping: Small orders (roughly a sample or a few units) ship by air (Express/air console); larger orders ship by sea, which becomes more cost-effective from roughly 3-5 units depending on destination country. We'll confirm the exact threshold and quote when you inquire.
- Lead time & INCOTERMS: These differ between air and sea shipments — see "Shipping, Incoterms & Delivery" below for details.
- Device price: Shared directly by email along with your formal quote — reach out to contact@teamelysium.kr.
- Installation & training: Included in the device price.
- Software subscription: Please contact us at contact@teamelysium.kr
- API fees: Please contact us at contact@teamelysium.kr
Q: How is the software subscription charged — per device, location, or account — and what features are included?
The subscription is charged per device and includes cloud service, data storage, free software updates, and remote customer support.
Shipping, Incoterms & Delivery
Q: What are the lead time, shipping terms, installation requirements, and onboarding process for international customers?
✈️ By air (small orders): Lead time is roughly 1 week (2-3 additional days possible if customs clearance is delayed).
🚢 By sea (larger orders): Lead time is roughly 3-4 weeks (15 days of ocean transit plus preparation). We recommend CIF terms, which include freight and insurance — destination costs such as customs clearance and local delivery remain the buyer's responsibility.
Every order includes an installation manual and onboarding video training to get your team started.
Warranty & Certification
Q: What warranty, remote technical support, repair, and after-sales service are available for international customers?
Bodydot ships with a standard 1-year warranty. Remote technical support continues for as long as you hold a software license. Repairs and after-sales support are covered within a reasonable scope as long as the damage isn't due to customer misuse; where a local distributor is appointed, that distributor typically handles support directly.
Q: What certifications and compliance documents are available for Bodydot BDF1000, including CE and related test reports?
Bodydot BDF1000 holds CE, FCC, and CB certification.
API & Data Integration
Q: What API, SDK, webhook, or data-export capabilities are available for integrating Bodydot with third-party platforms?
Bodydot provides an API so you can build your studio's own branded experience on top of it. Email contact@teamelysium.kr for commercial terms and integration specifics.
Q: How is API access priced, and are there setup fees, subscription fees, usage limits, or additional usage charges?
No limit on call volume. If you have any questions regarding fees, please contact us at contact@teamelysium.kr
Q: Which measurements, assessment results, reports, images, progress data, and recommendations can be transferred to external member profiles and trainer dashboards?
Studio and member profile data — including each member's body shape and posture data — can be transferred via the API. Full field-level details are available in the API documentation.
Q: Where is Bodydot data hosted, who owns the data, and what options are available for regional data residency or on-premise/customer-managed hosting?
Data is hosted on AWS, with the server region located in Korea. Bodydot complies with our privacy policy and maintains GDPR-aligned data handling guidelines.
Q: What options are available for data export, retention, deletion, and data-processing documentation such as a DPA?
Yes — data export, retention, and deletion are all supported, and Bodydot has completed a legal review based on GDPR requirements.
Q: Does Bodydot support multi-site management, role-based access, white-labeling, and integration with existing member and trainer systems?
Multi-location data can be managed through the API. Email us for the specifics of API-based multi-site integration.
Getting Started
Q: Can you provide a remote demonstration of both the Bodydot workflow and API integration before starting a pilot?
We can share a "How It Works" short video that walks through the Bodydot measurement process. If you'd like a live remote demo, email contact@teamelysium.kr to schedule one.
Q: Will Bodydot participate in upcoming international exhibitions, and can an in-person or video meeting be arranged?
Yes — our team regularly attends international fitness and wellness trade shows, and we're glad to arrange an in-person meeting at an upcoming show or set up a video call. Email contact@teamelysium.kr and we'll coordinate around our exhibition schedule.
Still have questions?
We're happy to walk through pricing, shipping, or integration details specific to your studio or market.
Reach out to contact@teamelysium.kr and our team will follow up with a tailored quote.